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Bug #4467

closed

CHIRP not start on Win 10

Added by Martin Legault about 7 years ago. Updated about 4 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
Start date:
01/26/2017
Due date:
% Done:

0%

Estimated time:
Chirp Version:
daily
Model affected:
QT-8900
Platform:
Windows
Debug Log:
I read the instructions above:

Description

Hi,

We work with the software to backup my QT-8900. On the receiving transfert the software was feezing. We restart the computer to unfreese but after this reboot, the software did'nt open. We try to delete and re-install but it was the same result.

Thanks,

ve2tgo@hotmail.com

Actions #1

Updated by Jim Unroe about 7 years ago

  • Status changed from New to Feedback

CHIRP will not open with a corrupt chirp.config file and Windows 10 is becoming famous for corrupting the chirp.config file. The work around is delete or rename the chirp.config file (but please attach a copy here first so a developer can examine it) and CHIRP will create a new one. The chirp.config file is in the same folder as the debug.log file. Here is a page that explains "how to find the debug.log file":http://chirp.danplanet.com/projects/chirp/wiki/How_to_report_issues.

Actions #2

Updated by Bernhard Hailer about 4 years ago

  • Status changed from Feedback to Closed
  • Priority changed from High to Normal
  • Chirp Version changed from 0.4.0 to daily
  • Model affected changed from QT-8900 & Win 10 to QT-8900

Solution suggested; no more feedback by submitter.

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