https://chirpmyradio.com/https://chirpmyradio.com/favicon.ico?16699092072016-09-20T02:34:23ZCHIRPCHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=112432016-09-20T02:34:23ZMike Leesilverkey@gmail.com
<ul></ul><p>An update ... so when I go to "About this Mac" and look in the USB controllers, I can see the new Anytone cable there. If I unplug the cable and refresh, it's gone. Plug it back in and refresh and there it is. But when I go to Terminal and to /dev and type command ls I don't see the device. So somehow part of the computer is seeing the cable and yet another part doesn't. Which is why Chirp doesn't see it. </p>
<p>Any help you can provide?</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=112452016-09-20T03:14:46ZMike Leesilverkey@gmail.com
<ul></ul><p>OK so now it looks like there isn't a USB cable with a driver for Mac? I have been surfing around trying to find a driver that works without much luck. Really need some help ...</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=112472016-09-21T00:06:19ZJim Unroejru.chirp@kc9hi.net
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Feedback</i></li></ul><p>Which version of Mac OS X are you using? If you have El Capitan or later, then remove the driver that you download from ftdichips and use the native Apple FTDI driver.</p>
<p>Jim KC9HI</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=112492016-09-21T01:50:20ZMike Leesilverkey@gmail.com
<ul></ul><p>How do I do that?</p>
<p>(Im running MacOS version 10.11.6; El Capitan)</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=112512016-09-21T03:09:24ZMike Leesilverkey@gmail.com
<ul></ul><p>OK so I think I uninstalled the FTDI driver. I found instructions at this link (<a href="http://chirp.danplanet.com/issues/1433">http://chirp.danplanet.com/issues/1433</a>) and in the PDF found at (<a href="http://www.ftdichip.com/Support/Documents/AppNotes/AN_134_FTDI_Drivers_Installation_Guide_for_MAC_OSX.pdf">http://www.ftdichip.com/Support/Documents/AppNotes/AN_134_FTDI_Drivers_Installation_Guide_for_MAC_OSX.pdf</a>).</p>
<p>So I rebooted my Macbook and went back into terminal to confirm the USB cable per the instructions at (<a href="http://chirp.danplanet.com/projects/chirp/wiki/MacOS_Tips">http://chirp.danplanet.com/projects/chirp/wiki/MacOS_Tips</a>). But I don't see anything that looks like this when I kextstat in Terminal:<br>
/dev/cu.usbserial-A501XQ5I</p>
<p>Still not having any luck.</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=112532016-09-21T04:09:42ZMike Leesilverkey@gmail.com
<ul></ul><p>OK so ... SOME progress ... I downloaded the new Prolific drivers (<a href="http://chirp.danplanet.com/projects/chirp/wiki/MacOS_Tips">http://chirp.danplanet.com/projects/chirp/wiki/MacOS_Tips</a>) for Mac by going here: <a href="http://www.prolific.com.tw/US/CustomerLogin.aspx">http://www.prolific.com.tw/US/CustomerLogin.aspx</a>. I then saw the USB Serial port in Chirp and proceeded to download from my Anytone 5888UV ... BUT ... after download, as it is trying to bring up the list of channels from the Anytone Chirp crashes. I downloaded from radio three times and it crashed each time when download is complete.</p>
<p>Any ideas???</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=112572016-09-21T05:17:53ZMike Leesilverkey@gmail.com
<ul></ul><p>One last update ... went back to an old build and I can download from radio. But it crashes when I try to expand the channels viewed to more than 25 in Chirp. </p>
<p>Hoping for some help ...</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=112612016-09-21T16:54:49ZTom Hayward
<ul></ul><p>You haven't provided enough information. Please see <a class="wiki-page" href="https://chirpmyradio.com/projects/chirp/wiki/How_to_report_issues">how to report issues</a>.</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=112652016-09-21T20:57:47ZJim Unroejru.chirp@kc9hi.net
<ul></ul><p>The problem is most likely due to the Prolific style chip in your programming cable is an unauthorized copy. The driver written by Prolific is intentionally crippled for unauthorized chip copies. A similar experience is had for users of Windows computers.</p>
<p>It is possible to run one of the "generic" drivers on the Mac OS Tips page to get around the issue for older Mac OS X versions but that changed with El Capitan. Purchasing this third party "USB Serial Drivers for Apple's Mac OS X":<a href="https://www.mac-usb-serial.com/">https://www.mac-usb-serial.com/</a> may be an option.</p>
<p>Getting a programming cable with an FTDI chip and using the native Apple FTDI driver would be another option.</p>
<p>Jim KC9HI</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=113152016-09-24T18:32:07ZMike Leesilverkey@gmail.com
<ul></ul><p>Jim, thanks for that link to <a href="https://www.mac-usb-serial.com">https://www.mac-usb-serial.com</a>. Although I was able to purchase the drivers and download them and get the most recent version of Chirp to detect the USB cable and download from the radio, Chirp continues to crash immediately after download from radio when it is attempting to display the radio's program.</p>
<p>What do I do next?</p>
<p>(Tom I see your message, but from what I can tell from the link you provided, I actually have provided all the information I can think of.)</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=113172016-09-24T18:41:27ZJim Unroejru.chirp@kc9hi.net
<ul></ul><p>The link that Tom provided tells you how to locate the debug.log file. If you would attach the debug.log file to this issue, Tom, myself and others could look at it to help diagnose the problem.</p>
<p>Jim</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=113212016-09-24T23:06:04ZMike Leesilverkey@gmail.com
<ul><li><strong>File</strong> <a href="/attachments/2799">debug.log</a> <a class="icon-only icon-download" title="Download" href="/attachments/download/2799/debug.log">debug.log</a> added</li></ul><p>Here you go.</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=113232016-09-24T23:20:15ZMike Leesilverkey@gmail.com
<ul><li><strong>File</strong> <a href="/attachments/2801">debug.log</a> <a class="icon-only icon-download" title="Download" href="/attachments/download/2801/debug.log">debug.log</a> added</li></ul><p>Oops ... didn't see you guys updated the application. Just downloaded the 0924 version and it still crashes. Here's another debug.log ...</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=113452016-09-27T20:23:51ZMike Leesilverkey@gmail.com
<ul></ul><p>Jim, Tom - any progress since I sent you the debug.log?</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=113492016-09-28T02:23:03ZJim Unroejru.chirp@kc9hi.net
<ul></ul><p>I see you are using a programming cable with a Prolific type chip (not an FTDI chip as you stated) and are getting a PangoWarning.</p>
<p>Searching on "PangoWarning" and looking for resolved issues and I see the resolution was to switch to a compatible device driver.</p>
<p>Most Prolific type chips are counterfeit and incompatible with the Prolific supplied driver. You will most likely have to purchase a 3rd party driver that is compatible with El Capitan or get a programming cable with an FTDI chip.</p>
<p>Jim</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=113512016-09-28T02:25:02ZJim Unroejru.chirp@kc9hi.net
<ul></ul><p>It does look you the radio is being read into CHIRP though.</p>
<p>Jim</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=113552016-09-28T04:23:38ZMike Leesilverkey@gmail.com
<ul></ul><p>I purchased drivers from here as you recommended, though, and it didn't work. Any other suggestions for where I can get device drivers?</p>
<p><a href="https://www.mac-usb-serial.com">https://www.mac-usb-serial.com</a></p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=114392016-10-04T02:27:50ZMike Leesilverkey@gmail.com
<ul></ul><p>Hey, all - I just tried to use the latest Chirp build with my Anytone, but it crashes each time it tries to download the program. Might still be related to the programming cable. Any updates on your side?</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=267212020-08-31T00:57:27ZBernhard Hailerae6yn@arrl.net
<ul><li><strong>Priority</strong> changed from <i>High</i> to <i>Normal</i></li><li><strong>Chirp Version</strong> changed from <i>0.4.0</i> to <i>daily</i></li></ul><p>Mike, have you been able to resolve this on your own since?<br>
A few cable / MacOS tips:<br>
This looks like a cable / driver / connector issue. Please refer to these Wiki articles:<br>
<a class="wiki-page" href="https://chirpmyradio.com/projects/chirp/wiki/CableGuide">CableGuide</a><br>
<a class="wiki-page" href="https://chirpmyradio.com/projects/chirp/wiki/CableGuide_FTDI_OEM_Cables">CableGuide FTDI OEM Cables</a><br>
<a class="wiki-page" href="https://chirpmyradio.com/projects/chirp/wiki/RTSystemsCablesAndMavericks">RTSystemsCablesAndMavericks</a><br>
If there's no solution to be found in any of them, please read: <a class="wiki-page" href="https://chirpmyradio.com/projects/chirp/wiki/How_To_Report_Issues">How To Report Issues</a> and provide a debug log once again. Thank you!<br>
<em>MacOS notes:</em> this OS is apparently very picky about USB to Serial cables. From what I heard, only (genuine) FTDI-based cables can be made work.<br>
You must have the KK7DS Python runtime for Mac OSX installed.<br>
Also see <a class="wiki-page" href="https://chirpmyradio.com/projects/chirp/wiki/MacOS_Tips">MacOS Tips</a>!<br>
<em>Bluetooth notes:</em> connections often suffer from timing issues, please try a cable instead. </p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=291112021-01-02T00:40:45ZBernhard Hailerae6yn@arrl.net
<ul><li><strong>Status</strong> changed from <i>Feedback</i> to <i>Closed</i></li><li><strong>Model affected</strong> changed from <i>(All models)</i> to <i>AnyTone AT-5888UV</i></li></ul><p>No more feedback by submitter.</p>
CHIRP - Bug #4039: Trying to program Anytone 5888UVhttps://chirpmyradio.com/issues/4039?journal_id=291132021-01-02T00:41:17ZBernhard Hailerae6yn@arrl.net
<ul><li><strong>Tracker</strong> changed from <i>Feature</i> to <i>Bug</i></li><li><strong>Platform</strong> set to <i>Windows</i></li></ul>