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Bug #7983

closed

Problem with my retevis RT-5R

Added by cooc cooc almost 4 years ago. Updated over 3 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
06/15/2020
Due date:
% Done:

0%

Estimated time:
Chirp Version:
daily
Model affected:
Retevis RT-5R
Platform:
Windows
Debug Log:
I read the instructions above:

Description

Hi everyone,
After downloading a configuration on my DMR Retevis, it only displays a static screen (See picture).

After downloading a configuration on my DMR Retevis, it only displays a static screen (See picture).
No more buttons work and chirp no longer detects the device.

Does anyone have any solution or help ?


Files

IMG_20200615_203224.jpg (1.54 MB) IMG_20200615_203224.jpg cooc cooc, 06/15/2020 11:35 AM
chrip-debug.log (29 KB) chrip-debug.log cooc cooc, 06/15/2020 01:35 PM
Actions #1

Updated by Jim Unroe almost 4 years ago

  • Status changed from New to Feedback

CHIRP doesn't support any DMR radios. Also, your radio has encountered a hardware failure.

Jim KC9HI

Actions #2

Updated by cooc cooc almost 4 years ago

I understand but, chirp announces support for my radio. (https://chirp.danplanet.com/projects/chirp/wiki/Home)

I'm attaching the debug file in case anyone has any ideas.

Actions #3

Updated by Bernhard Hailer almost 4 years ago

Is this really a DMR radio? According to our information, it's equal to a Baofeng UV-5R, which certainly isn't DMR capable.

The debug log indicates that there's a communication issue, such as a bad cable, connector, or USB to Serial converter driver. Possibly these Wiki articles can help:
CableGuide
CableGuide FTDI OEM Cables
[RTSystemsCablesAndMavericks]
Windows notes: If you are using a generic cable with a Prolific chip, you will very likely need to downgrade your driver to version 3.2.0.0.
It can be found at http://www.miklor.com/COM/UV_Drivers.php
MacOS notes: this OS is apparently very picky about USB to Serial cables. From what I heard, only (genuine) FTDI-based cables can be made work.
You must have the KK7DS Python runtime for Mac OSX installed.
Linux notes: Linux generally is quite good with USB to Serial converter drivers. The most likely cause for grief is a connector which doesn't provide good electrical contact.

Actions #4

Updated by Jim Unroe almost 4 years ago

cooc cooc wrote:

I understand but, chirp announces support for my radio. (https://chirp.danplanet.com/projects/chirp/wiki/Home)

I'm attaching the debug file in case anyone has any ideas.

It doesn't matter if CHIRP supports your radio or not. Your picture shows your radio locked up in the middle of booting. It has a hardware problem. No programming software will work with your radio until you get it replaced with one that works.

Also, the RT-5R is not a DMR radio (I have at least 2 of them myself). It is just a simple UV-5R variant.

Jim KC9HI

Actions #5

Updated by Bernhard Hailer over 3 years ago

  • Status changed from Feedback to Closed

No more traffic on this ticket.

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