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Bug #10846

open

TYT TH-9800 Ubuntu 23.04 and Windows 11 VM Download Errors

Added by Brandon Earnhardt 8 months ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
09/17/2023
Due date:
% Done:

0%

Estimated time:
Chirp Version:
next
Model affected:
TYT TH-9800
Platform:
Linux
Debug Log:
I read the instructions above:

Description

Radio: TYT TH-9800 Quad Band
OS: Ubuntu 23.04 and Windows 11 VM in VirtualBox on Ubuntu 23.04
Manufacture Date: September 2022 (If the numbers in the serial infer this)

I am getting the following errors when trying to download the image on the radio. They seem to be kind of random:

Error communicating with radio
Failed to communicate with the radio: Radio NAKed block

Error communicating with radio
Failed to communicate with the radio: Unable to communicate with the radio

Error communicating with radio
Failed to communicate with the radio: Ack failed

Things I've tried:

  • I was already in the dialout group in Ubuntu.
  • Factory resetting the radio.
  • Restarting the radio before and after opening Chirp.
  • Removing the brltty package from Ubuntu (saw this on a random post).

I am able to download and upload on a Windows 10 PC so that works as an alternative.

Chirp is not generating a debug.log file so I am unable to upload it.

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