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Bug #7421

closed

Yaesu VX-7R - RadioError: Failed to communicate with the radio: Radio did not ack block 1

Added by Andy B over 4 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
12/08/2019
Due date:
% Done:

0%

Estimated time:
Chirp Version:
daily
Model affected:
Yaesu VX-7R
Platform:
All
Debug Log:
I read the instructions above:

Description

Hello,

Thanks for all your work on this program, however I am receiving an error when I try using it to program my Yaesu VX-7R.

I have been able to read the contents of my radio's memories using the same cable, which was bought this month from Amazon UK. ["link":https://www.amazon.co.uk//dp/B07TJQR3J4/]

I used the Chirp UI to delete all the memories programmed by the previous owner of the radio. When trying to upload to the radio I receive this error message: Failed to communicate with the radio: Radio did not ack block 1

I'm using CHIRP daily-20191206.

I get the same error on Mac and PC.

I think the first time I tried it the error message says that the radio did not ack block 0, but I'm not sure. Ever since it is block 1 that is not acked.

This has wiped all the stored frequencies from the VX-7R.

Log from Mac:

[2019-12-08 22:55:18,179] chirp.ui.mainapp - DEBUG: Opening port after pre_upload prompt.
[2019-12-08 22:57:54,130] chirp.ui.clone - DEBUG: Clone thread started
[2019-12-08 22:57:54,152] chirp.drivers.yaesu_clone - DEBUG: Sending 0-10
[2019-12-08 22:57:54,411] chirp.ui.reporting - DEBUG: Reporting exception
[2019-12-08 22:57:54,411] chirp.ui.common - ERROR: -- Exception: --
[2019-12-08 22:57:54,412] chirp.ui.common - ERROR: Traceback (most recent call last):
  File "/Applications/Misc/CHIRP.app/Contents/Resources/chirp/chirp/ui/clone.py", line 254, in run
    self.__radio.sync_out()
  File "/Applications/Misc/CHIRP.app/Contents/Resources/chirp/chirp/drivers/yaesu_clone.py", line 251, in sync_out
    _clone_out(self)
  File "/Applications/Misc/CHIRP.app/Contents/Resources/chirp/chirp/drivers/yaesu_clone.py", line 170, in _clone_out
    raise errors.RadioError("Failed to communicate with the radio: %s" % e)
RadioError: Failed to communicate with the radio: Radio did not ack block 1

[2019-12-08 22:57:54,412] chirp.ui.common - ERROR: ----------------
[2019-12-08 22:57:54,412] chirp.ui.clone - ERROR: Clone failed: Failed to communicate with the radio: Radio did not ack block 1
[2019-12-08 22:57:54,418] chirp.ui.clone - DEBUG: Clone thread ended
[2019-12-08 22:57:54,446] chirp.ui.reporting - DEBUG: Reporting model usage: Yaesu_VX-7,upload,True
[2019-12-08 22:57:54,447] chirp.ui.inputdialog - ERROR: --- Exception Dialog: Failed to communicate with the radio: Radio did not ack block 1 ---
[2019-12-08 22:57:54,447] chirp.ui.reporting - DEBUG: Reporting exception
[2019-12-08 22:57:54,447] chirp.ui.inputdialog - ERROR: Traceback (most recent call last):
  File "/Applications/Misc/CHIRP.app/Contents/MacOS/../Resources/chirp/chirpw", line 76, in 
    os.putenv("LANG", langs[0])
IndexError: list index out of range

[2019-12-08 22:57:54,447] chirp.ui.inputdialog - ERROR: ----------------------------

Log from PC:

[2019-12-08 23:20:16,289] chirp.ui.mainapp - DEBUG: Opening port after pre_upload prompt.
[2019-12-08 23:21:14,589] chirp.ui.clone - DEBUG: Clone thread started
[2019-12-08 23:21:14,700] chirp.drivers.yaesu_clone - DEBUG: Sending 0-10
[2019-12-08 23:21:14,964] chirp.ui.reporting - DEBUG: Reporting exception
[2019-12-08 23:21:14,964] chirp.ui.common - ERROR: -- Exception: --
[2019-12-08 23:21:14,964] chirp.ui.common - ERROR: Traceback (most recent call last):
  File "chirp\ui\clone.pyo", line 254, in run
  File "chirp\drivers\yaesu_clone.pyo", line 251, in sync_out
  File "chirp\drivers\yaesu_clone.pyo", line 170, in _clone_out
RadioError: Failed to communicate with the radio: Radio did not ack block 1

[2019-12-08 23:21:14,964] chirp.ui.common - ERROR: ----------------
[2019-12-08 23:21:14,964] chirp.ui.clone - ERROR: Clone failed: Failed to communicate with the radio: Radio did not ack block 1
[2019-12-08 23:21:14,964] chirp.ui.reporting - DEBUG: Failed to report: [Errno 11001] getaddrinfo failed
[2019-12-08 23:21:15,028] chirp.ui.clone - DEBUG: Clone thread ended
[2019-12-08 23:21:15,028] chirp.ui.reporting - DEBUG: Reporting model usage: Yaesu_VX-7,upload,True
[2019-12-08 23:21:15,028] chirp.ui.reporting - DEBUG: Reporting exception
[2019-12-08 23:21:15,028] chirp.ui.inputdialog - ERROR: --- Exception Dialog: Failed to communicate with the radio: Radio did not ack block 1 ---
[2019-12-08 23:21:15,028] chirp.ui.reporting - DEBUG: Failed to report: [Errno 11001] getaddrinfo failed
[2019-12-08 23:21:15,028] chirp.ui.inputdialog - ERROR: Traceback (most recent call last):
  File "chirpw", line 68, in 
AttributeError: 'NoneType' object has no attribute 'split'

[2019-12-08 23:21:15,028] chirp.ui.inputdialog - ERROR: ----------------------------
[2019-12-08 23:21:15,028] chirp.ui.reporting - DEBUG: Failed to report: [Errno 11001] getaddrinfo failed

Thanks in advance for any help you can offer.


Files

Screenshot 2019-12-08 at 23.39.47.png (4.4 MB) Screenshot 2019-12-08 at 23.39.47.png Screenshot of error message Andy B, 12/08/2019 04:05 PM
debug.log (65.2 KB) debug.log Full debug log from Mac Andy B, 12/08/2019 04:05 PM
Actions #1

Updated by Dan Smith over 4 years ago

  • Status changed from New to Feedback

I just checked and I'm able to upload and download with my VX7 just fine, so I think it must be hardware related.

It wasn't clear to me from your report: are you able to download just fine, but not upload (write) to the radio?

The VX7 has an annoying connector on the top and it's very easy to not have that seated well enough to provide solid serial communication. Any chance that's part of the problem?

Actions #2

Updated by Andy B over 4 years ago

It wasn't clear to me from your report: are you able to download just fine, but not upload (write) to the radio?

Yes, that's exactly it. I can read but not write.

The VX7 has an annoying connector on the top and it's very easy to not have that seated well enough to provide solid serial communication. Any chance that's part of the problem?

Well, the cable is screwed in all the way and I've tried spraying contact cleaner in there.

But I have now tried with the VX-7 Commander software too, and that doesn't work either, so I guess it's a problem with either my radio or the cable. Sorry for wasting your time.

Actions #3

Updated by Dan Smith over 4 years ago

  • Status changed from Feedback to Closed

Okay, sorry to hear that, I'll close this for now.

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