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Bug #7957

closed

Chirp can't communicate with any of my radios

Added by Joshua Ainsworth over 4 years ago. Updated about 4 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
Start date:
06/07/2020
Due date:
% Done:

0%

Estimated time:
Chirp Version:
daily
Model affected:
(All models)
Platform:
Windows
Debug Log:
I read the instructions above:

Description

I have a Lenovo ThinkCentre Desktop. I'm running the most current version of Windows 10. I have an Core i3 processor, 250 Gb SSD drive, 8Gb of memory. My USB ports on the front and back of the computer are working properly and see my data transfer cable when I plug it in. I have a Baofeng UV-82L, Baofeng GT-3TP Mark III and a Wouxun KG-UVD1P. Chirp cannot read (download) or even talk to any of these radios. I have a Dell laptop with almost the exact same specs except it has 6Gb or memory instead of 8. When I run the Chirp software on it, it talks to all these radios just fine. I have no viruses, I have wiped the drive on my Lenovo and done a clean install of Windows 10 and loaded all the updates and still nothing. Any ideas?


Files

debug.log (31.6 KB) debug.log Joshua Ainsworth, 06/07/2020 10:28 AM
Device.jpg (143 KB) Device.jpg Joshua Ainsworth, 06/08/2020 01:29 PM
ProlificDrivers.jpg (158 KB) ProlificDrivers.jpg Screen capture of device driver selection window. Jim Unroe, 06/09/2020 06:48 AM
Actions #1

Updated by Jim Unroe over 4 years ago

  • Status changed from New to Feedback

Hi Joshua,

Look in Device Manager to see which chip is in your programming cable. If it is identified as a Prolific type USB-to-Serial chip, check to see which driver version Windows is using. You may not have downgraded it to v3.2.0.0 yet.

Instructions for checking the driver version and instructions for downgrading the device driver are available "here":http://www.miklor.com/COM/UV_Drivers.php.

Jim KC9HI

Actions #2

Updated by Joshua Ainsworth over 4 years ago

The USB port states that it is NON prolific.

Actions #3

Updated by Jim Unroe over 4 years ago

Joshua Ainsworth wrote:

The USB port states that it is NON prolific.

Then what is it?

Actions #4

Updated by Joshua Ainsworth over 4 years ago

What do you mean what is it? I attached a screen shot of what it's saying.

Actions #5

Updated by Bernhard Hailer over 4 years ago

It is a Prolific fake, the driver detected it and complains.
The link provided by Jim might help.

Actions #6

Updated by Joshua Ainsworth over 4 years ago

Ah I see! I tried rolling back the driver, but that didn't work. I guess I'll just have to stick to programming my radios with my laptop. Thanks for all the help!

Actions #7

Updated by Jim Unroe over 4 years ago

Joshua Ainsworth wrote:

Ah I see! I tried rolling back the driver, but that didn't work. I guess I'll just have to stick to programming my radios with my laptop. Thanks for all the help!

Follow the instructions "here":https://www.miklor.com/COM/UV_Drivers.php for downloading, installing and selecting the older Prolific v3.2.0.0 device driver. I keep several installed and switch between them as will to test for genuine Prolific chips (of the over 20 different programming cables that I have, only 1 has a genuine Prolific USB-to-Serial chip).

Jim KC9HI

Actions #8

Updated by Bernhard Hailer about 4 years ago

  • Status changed from Feedback to Closed

No more traffic on this ticket.

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