Bug #7957

Chirp can't communicate with any of my radios

Added by Joshua Ainsworth 30 days ago. Updated 28 days ago.

Status:Feedback Start date:06/07/2020
Priority:Normal Due date:
Assignee:- % Done:

0%

Category:-
Target version:chirp-daily
Chirp Version:daily Platform:Windows
Model affected:(All models)

Description

I have a Lenovo ThinkCentre Desktop. I'm running the most current version of Windows 10. I have an Core i3 processor, 250 Gb SSD drive, 8Gb of memory. My USB ports on the front and back of the computer are working properly and see my data transfer cable when I plug it in. I have a Baofeng UV-82L, Baofeng GT-3TP Mark III and a Wouxun KG-UVD1P. Chirp cannot read (download) or even talk to any of these radios. I have a Dell laptop with almost the exact same specs except it has 6Gb or memory instead of 8. When I run the Chirp software on it, it talks to all these radios just fine. I have no viruses, I have wiped the drive on my Lenovo and done a clean install of Windows 10 and loaded all the updates and still nothing. Any ideas?

debug.log (31.6 kB) Joshua Ainsworth, 06/07/2020 10:28 am

Device.jpg (142.7 kB) Joshua Ainsworth, 06/08/2020 01:29 pm

ProlificDrivers.jpg - Screen capture of device driver selection window. (157.8 kB) Jim Unroe, 06/09/2020 06:48 am

History

Updated by Jim Unroe 30 days ago

  • Status changed from New to Feedback

Hi Joshua,

Look in Device Manager to see which chip is in your programming cable. If it is identified as a Prolific type USB-to-Serial chip, check to see which driver version Windows is using. You may not have downgraded it to v3.2.0.0 yet.

Instructions for checking the driver version and instructions for downgrading the device driver are available here.

Jim KC9HI

Updated by Joshua Ainsworth 30 days ago

The USB port states that it is NON prolific.

Updated by Jim Unroe 30 days ago

Joshua Ainsworth wrote:

The USB port states that it is NON prolific.

Then what is it?

Updated by Joshua Ainsworth 29 days ago

What do you mean what is it? I attached a screen shot of what it's saying.

Updated by Bernhard Hailer 29 days ago

It is a Prolific fake, the driver detected it and complains.
The link provided by Jim might help.

Updated by Joshua Ainsworth 29 days ago

Ah I see! I tried rolling back the driver, but that didn't work. I guess I'll just have to stick to programming my radios with my laptop. Thanks for all the help!

Updated by Jim Unroe 28 days ago

Joshua Ainsworth wrote:

Ah I see! I tried rolling back the driver, but that didn't work. I guess I'll just have to stick to programming my radios with my laptop. Thanks for all the help!

Follow the instructions here for downloading, installing and selecting the older Prolific v3.2.0.0 device driver. I keep several installed and switch between them as will to test for genuine Prolific chips (of the over 20 different programming cables that I have, only 1 has a genuine Prolific USB-to-Serial chip).

Jim KC9HI

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