CHIRP

I am using is a new Samsung Galaxy Book Pro model:NP340XLA-KA3US (owned less than a week)
it has only 1 USB port.
I am trying to run CHIRP (daily update install)
the ch340 driver will not install. I have verified the BaoFeng cable uses the CH340
when run CHIRP & I try to download the radio it shows com9 but gives [error 31],
I have searched everywhere, even called Samsung, I have had no luck anywhere. I can not find any contact information for the website where you download the ch341 drivers. www.Miklor.com

I seriously need help getting this driver to install.

Thank you,
John