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Bug #9617

closed

Unable to See Settings

Added by Dustin Barrons over 2 years ago. Updated over 2 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
-
Target version:
Start date:
12/17/2021
Due date:
% Done:

100%

Estimated time:
Chirp Version:
daily
Model affected:
BTECH UV-5X3
Platform:
All
Debug Log:
I read the instructions above:

Description

I purchased a new BTECH UV-5X3 last week and downloaded CHIRP. On first install and download, I was able to see all settings for the radio. I saved an unedited version of this radio as an image (attached - BTECH_UV-5X3_001). I made changes to settings and channels, and saved images (attached - BTECH_UV-5X3_001_20211215). After a week, I re-downloaded from the radio and the settings tab in CHIRP was completely blank (attached - BTECH_UV-5X3_001_20211215). Assuming there was an issue with the image file, I closed CHIRP, reopened, and attempted to open the original, unaltered image. Settings were mow showing as blank - though they existed and were editable previously. I reset this radio and attempted again. Settings were still blank.

Assuming the radio firmware was corrupt, I returned/purchased a new BTECH UV-5X3. I immediately downloaded and saved an image file (attached - BTECH_UV-5X3_002), only to find that this, also, had a blank settings screen. The attached debug.log is related to this attempt, on the new radio.

As I've attempted this with 2 different radios, one that was brand new and completely unaltered from factory, I can only assume that something is going on with CHIRP.

Any help would be greatly appreciated. Thank you.


Files

BTECH_UV-5X3_001.img (8.17 KB) BTECH_UV-5X3_001.img Original Radio - Factory Settings Dustin Barrons, 12/17/2021 04:44 PM
BTECH_UV-5X3_001_20211215.img (8.18 KB) BTECH_UV-5X3_001_20211215.img Original Radio - Edited Settings Dustin Barrons, 12/17/2021 04:44 PM
BTECH_UV-5X3_002.img (8.17 KB) BTECH_UV-5X3_002.img New Radio - Factory Settings Dustin Barrons, 12/17/2021 04:44 PM
Radio Download.jpg (26.3 KB) Radio Download.jpg New Radio - Download Settings Dustin Barrons, 12/17/2021 04:44 PM
Radio Clone Progress.jpg (14.9 KB) Radio Clone Progress.jpg New Radio - Clone Progress (was completed successful) Dustin Barrons, 12/17/2021 04:44 PM
Radio Memories.jpg (430 KB) Radio Memories.jpg New Radio - Memories Dustin Barrons, 12/17/2021 04:44 PM
Radio Settings (blank).jpg (130 KB) Radio Settings (blank).jpg New Radio - Blank Settings Dustin Barrons, 12/17/2021 04:44 PM
debug.log (126 KB) debug.log Debug Dustin Barrons, 12/17/2021 04:44 PM
BTECH_UV-5X3_002_20211218.img (8.17 KB) BTECH_UV-5X3_002_20211218.img Dustin Barrons, 12/18/2021 09:09 AM
Settings Successful.jpg (339 KB) Settings Successful.jpg Dustin Barrons, 12/18/2021 09:09 AM
ERROR.png (34.5 KB) ERROR.png Jon Tish, 12/21/2021 06:54 AM
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