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Bug #6653

closed

Yaesu FT-7100M connection problem

Added by jason johnson almost 5 years ago. Updated over 3 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
Start date:
03/30/2019
Due date:
% Done:

0%

Estimated time:
Chirp Version:
daily
Model affected:
Yaesu FT-7100M
Platform:
All
Debug Log:
I read the instructions above:

Description

Problem sending data to FT-7100M, I can download data from Radio to CHIRP, Unable to write data from PC to Radio. Using provided USB to Serial data cable. Radio does acknowledge the pressing of the REV button to start the Upload.

Radio displays error

PC Displays An error has Occurred

Failed to communicate with radio: Failed to read ACK. No response from radio.

Thank you for your support
V/r, Jason KB0EOD


Files

debug.log (3.52 MB) debug.log Kevin Joyce, 03/05/2020 12:42 PM
chirp error message.PNG (32.3 KB) chirp error message.PNG Kevin Joyce, 03/05/2020 12:42 PM
debug FT 7100.log (84.5 KB) debug FT 7100.log Kevin Joyce, 03/05/2020 12:50 PM
debug.log (87.1 KB) debug.log K. Smyth, 05/07/2020 08:29 PM
error_msg_7100M_upload.tiff (29.8 KB) error_msg_7100M_upload.tiff error message displayed K. Smyth, 05/07/2020 08:29 PM
debug.log (84.5 KB) debug.log ft-7100m fail to upload from CHIRP j graham, 07/04/2020 11:14 AM
debug2.log (160 KB) debug2.log j graham, 07/04/2020 11:14 AM
debug.log (84.7 KB) debug.log debug log Matt Sturtz, 09/16/2020 10:45 AM
Chirp Home FT-7100.img (7.92 KB) Chirp Home FT-7100.img IMG file for this radio Matt Sturtz, 09/16/2020 10:45 AM

Related issues

Is duplicate of Bug #6641: Yaesu FT 7100Closed03/24/2019

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Is duplicate of Bug #4591: Yaesu FT-7100M Fails to upload. Win7 or Linux Mint.ClosedDan Smith03/06/2017

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Actions #1

Updated by bill K7WXW over 4 years ago

I am also seeing this issue. Using Chirp, 081519 release, both mac (10.12.6) and windows (7), valley enterprises programming cable (FTDI) with latest drivers.

I am able to upload data from the FT7100M to Chirp.

On downloads to the FT7100M, after a pause of approximately five seconds, radio displays "ERROR", and there is a Chirp popup, "Failed to read ACK. No response from radio".

With the original, Yaesu supplied, Adams programming software, running in windows (7), FT7100M uploads and downloads work as expected. Have tried multiple versions of the file (empty, one entry, many entries, VHF only, UHF only) all with the same results: works with the Adams programming software, fails with Chirp.

Actions #2

Updated by Tony Fuller over 4 years ago

Hi Bill,

I don't have that radio but I'm interested in helping debug.

Could you post a debug.log file after opening chirp and attempting to upload?

https://chirp.danplanet.com/projects/chirp/wiki/How_to_report_issues#Getting-your-debug-log

Actions #3

Updated by Rick Brown over 4 years ago

I too have this exact problem. Has this problem been resolved or is there any work being done to debug it?
I can upload a debug report if you wish.
Rick.

Actions #4

Updated by Bernhard Hailer about 4 years ago

  • Subject changed from FT-7100M to Yaesu FT-7100M connection problem
  • Status changed from New to Feedback
  • Priority changed from High to Normal
  • Target version set to chirp-legacy
  • Model affected changed from (All models) to Yaesu FT-7100M
  • Platform changed from Windows to All

All submitters, please provide debug logs as described in the Wiki (How To Report Issues). Without it we can't help and will have to close the ticket.

Actions #5

Updated by Kevin Joyce about 4 years ago

Hi Bernhard. Was this resolved? If not, here you go. I'm having the same problem.

Thanks,
Kevin
KM4FTE

Actions #6

Updated by Kevin Joyce about 4 years ago

Kevin Joyce wrote:

Hi Bernhard. Was this resolved? If not, here you go. I'm having the same problem.

Thanks,
Kevin
KM4FTE

I attached the wrong debug file. Here's the correct version.

Actions #7

Updated by K. Smyth almost 4 years ago

same issue on both Win7 and MacOS

here is debug file from mac

Actions #8

Updated by Bernhard Hailer almost 4 years ago

The attached debug logs suggest that writing to the radio fails: the radio doesn't say that it heard anything.
This might be a cable, connector, or USB driver issue. Perhaps the following documents can provide some help?

CableGuide
CableGuide FTDI OEM Cables
[RTSystemsCablesAndMavericks]

Windows: If you are using a generic cable with a Prolific chip, you will very likely need to downgrade your driver to version 3.2.0.0.
It can be found at http://www.miklor.com/COM/UV_Drivers.php

MacOS: this OS is apparently very picky about USB to Serial cables. From what I heard, only (genuine) FTDI-based cables can be made work.

Actions #9

Updated by K. Smyth almost 4 years ago

Thanks for the update. I will go through the info.
I'm using an FTDI cable, and other cables from same supplier work OK on other radios with CHIRP on this computer. (running OSX 10.11.13)

Actions #10

Updated by Warren Billett almost 4 years ago

I am having the same issues and am wondering if the suggested solutions solved the issue?

Actions #11

Updated by j graham over 3 years ago

jason johnson wrote:

Problem sending data to FT-7100M, I can download data from Radio to CHIRP, Unable to write data from PC to Radio. Using provided USB to Serial data cable. Radio does acknowledge the pressing of the REV button to start the Upload.

Radio displays error

PC Displays An error has Occurred

Failed to communicate with radio: Failed to read ACK. No response from radio.

This is my exact issue. per the last update by Bernhard, I downgraded the driver to 3.2.0.0 and confirmed this is currently in use. Attaching 2 logs.

WIN7

Thanks for any assistance!!

Actions #12

Updated by Matt Sturtz over 3 years ago

Having the same issue. I'm using a Prolific USB cable that I know works, because I use the same cable for an FT-8800 which is working correctly in both directions.

Actions #13

Updated by Bernhard Hailer over 3 years ago

  • Status changed from Feedback to Closed

Developers: #6641 suggests a simple patch which needs review.
All, sorry but this ticket is a duplicate of #4591. Please follow and post there.

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