Bug #8197

H-777 (as BF-888) failed to send to radio during upload (partial - stops at various locations) - downloads fine

Added by Greg Cotton about 1 month ago. Updated 7 days ago.

Status:New Start date:08/22/2020
Priority:Normal Due date:
Assignee:- % Done:

0%

Category:-
Target version:chirp-daily
Chirp Version:daily Platform:Windows
Model affected:H-777/BF-888

Description

I recently purchased 6x Retevis H-777s in a kit from Amazon to expand a set we are already using at our church.
1) Upgraded my CHIRP to the 20200807 daily.
1a) Using a Baofeng Tech FTDI cable - same cable I've used for years to program these types of radios with CHIRP.
2) Used BF-888 profile in CHIRP (as previously, and still what is instructed for the H-777).
3) Downloaded CFG from radio -> no problems (I always do this to confirm connectivity to the radio via the cable).
4) Loaded the same CFG file I've been using for years (literally 2016) into CHIRP - reviewed settings (no changes needed)
5) When I tried to Upload to Radio, it stopped about halfway through with an "error failed to send block xxxx" message.
6) I could download from that same radio, and it was obvious that it had written part of the config - Channels 1-10 or so were the new config, but the rest were still the default config.
7) I repeated steps 2-6 on a second radio with similar results (the xxxx location where the upload stopped varied)

I found Bug #7607 while searching for a solution. During the discussion of that bug, they recommended downgrading CHIRP to a 2019 version. Unfortunately, that version wasn't on the CHIRP website, so I downgraded to a VERY old version that I had used previously "chirp-daily-20160717-installer.exe". This worked with no problems - I was able to upload the config to all 6 radios.

I've attached the CFG for reference, but I don't think there is anything strange with it.

Maybe related to Bug #7067 (sounds like similar symptoms, and fix was similar)

Baofeng_BF-888_DARING_Licensed_Freq-24Jul16.img - CFG file I tried to load. (992 Bytes) Greg Cotton, 08/22/2020 01:15 pm

Ansoko_A-8S_Factory_20200902.img - Original file image from radio (1.1 kB) Stan Pierson, 09/02/2020 10:28 am

Ansoko_A-8S_FRS_20200902.img - Modified image to FRS channels (1.1 kB) Stan Pierson, 09/02/2020 10:28 am

Retevis_H-777_(as_Baofeng_BF-888)_Default_Image_20200919.img - Default image for Retevis H-777 radios purchased Sep2020 (992 Bytes) Greg Cotton, 09/19/2020 11:16 am

History

Updated by Rudolph Gutzerhagen about 1 month ago

It may be at step 4 where your problem starts. For the downloaded image from the new radio, modify that image, and then upload that one.
It looks like you attached your old image file that you used for years. If the above step correction does not work for you, attach a copy of the newly downloaded image as well, and the debug log related to the new radio. This will help someone to look at the details.

Updated by Stan Pierson 24 days ago

I have the same issue on Ansoko A-8S (BF-888S basis). I can load from the radio, but cannot upload a file to it.

I attached a file I loaded from a factory fresh radio (Ansoko_A-8S_Factory_20200902.img) then tried to upload it. The original image fails at block 20.

Changed the image to FSR channels. Same failure at a different block.

I tried 20200902 build, same results.

Updated by Greg Cotton 23 days ago

Rudolph Gutzerhagen wrote:

It may be at step 4 where your problem starts. For the downloaded image from the new radio, modify that image, and then upload that one.
It looks like you attached your old image file that you used for years. If the above step correction does not work for you, attach a copy of the newly downloaded image as well, and the debug log related to the new radio. This will help someone to look at the details.

Thanks for the tip. I failed to include it, but I did try that in my troubleshooting (download the config from a brand new radio w/ the 20200807 daily, and then try to re-upload to the same radio, and to a different radio). Unfortunately, it exhibited the same result - intermittent partial upload with a "failed to send block xxxx" message.

Unfortunately, I did not save the new image (and since I was able to get the radios re-imaged with the old CHIRP version, I can't re-download it). Sorry.

Updated by Greg Cotton 23 days ago

I've ordered more of the radios and I will test again. I will also upload the default image for your reference (hopefully this weekend).
Thanks for you help (and time and effort!) - this software really is amazing, and I would love to see it continue to be useful!

Updated by Greg Cotton 23 days ago

Greg Cotton wrote:

I've ordered more of the radios and I will test again. I will also upload the default image for your reference (hopefully this weekend).
Thanks for you help (and time and effort!) - this software really is amazing, and I would love to see it continue to be useful!

Quick question: Where do I get the debug logs?

Updated by Greg Cotton 7 days ago

Here is the default image from a new set of Retevis H-777 radios that I just recently purchased.

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